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Privacy Policy – One Choice Insurance

One Choice Insurance Agency Limited Company (“One Choice Insurance,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information, including mobile phone numbers and SMS/text message consent.

1. Information We Collect

We may collect the following information when you request a quote, contact us, or use our website:

  • Name, address, date of birth
  • Phone number and email address
  • Driver and vehicle information
  • Insurance history and coverage needs
  • Website usage data (IP address, browser type, device information)
  • Communication preferences, including SMS/text opt‑in status

2. How We Use Your Information

We use your information to:

  • Provide insurance quotes and recommendations
  • Process applications and service policies
  • Communicate about payments, renewals, or required documents
  • Send reminders, confirmations, or service‑related messages
  • Improve our website and customer experience
  • Comply with legal and regulatory requirements

We use your information only for legitimate business purposes related to providing insurance services.

3. How We Share Information

We may share your information only with:

  • Licensed insurance carriers
  • Underwriting partners
  • Service providers who assist with quoting or customer support

These partners are required to protect your information and use it only for insurance‑related purposes.

We do not sell, rent, or share your personal information — including mobile numbers — with third parties for marketing purposes.

4. SMS/Text Messaging Policy

When you provide your mobile number, you consent to receive SMS/text messages from One Choice Insurance for:

  • Quote updates
  • Policy reminders
  • Appointment confirmations
  • Customer service communication
  • Promotional offers

Message frequency varies. Message & data rates may apply.

You may opt out at any time by replying STOP. For help, reply HELP or contact us at [email protected].

No mobile opt‑in or text message consent will be shared with third parties or affiliates.

5. Your Privacy Choices

You may:

  • Update or correct your personal information
  • Request details about the data we collect
  • Opt out of marketing communications
  • Withdraw SMS/text consent at any time

To make a request, contact us at [email protected].

6. Data Protection

We use administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse.

7. Contact Us

If you have questions about this Privacy Policy, contact us.

 

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